Frequently Asked Questions

Everything you need to know about our premium home organization and stationery collections.

What materials are used in Semikolon products?

We pride ourselves on using high-quality, sustainable materials, including acid-free paper and premium bookbinding linen, ensuring your memories and notes are preserved for years to come.

How long does shipping take for home decor items?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please contact our customer service team to initiate a return and receive a prepaid shipping label.

Are your paper products fountain pen friendly?

Yes, our notebooks and journals feature high-gsm, ink-proof paper specifically designed to prevent feathering and ghosting, making them ideal for fountain pen enthusiasts.

Do you offer bulk discounts for corporate gifting?

We do offer volume discounts for corporate orders and special events. Please reach out via our contact form with your quantity requirements for a custom quote.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.